Senior Application Support Officer
Department of Government Services
Work Type:
Ongoing - Full-time
Salary:
$81,496 - $98,955
Grade:
VPS 3
Occupation:
Customer service
Location:
Grampians - Ballarat
Applications close:
Wednesday 17 June 2026
About the Role The Worker Screening Unit (WSU) is responsible for administering the Worker Screening Act 2020 by processing applications for Working with Children Checks and NDIS Worker Screening Checks. The WSU helps to protect children and vulnerable people from harm by ensuring that persons ar…
Regulatory Officer
Department of Government Services
Work Type:
Ongoing - Full-time
Salary:
$62,104 - $70,930
Grade:
VPS 2
Occupation:
Other
Location:
Melbourne - CBD and Inner Metro suburbs
Applications close:
Tuesday 9 June 2026
About the role The Regulatory Transaction Services (RTS) provides business and occupational licensing and not-for-profit registration services to Victorians. Reporting to the RTS Team Leader, Regulatory Officers are responsible for the timely and accurate execution of tasks in line with le…
Customer Experience Officer
Department of Government Services
Work Type:
Ongoing - Full-time
Salary:
$62,104 - $79,753
Grade:
VPS 2
Occupation:
Customer service
Location:
Melbourne - CBD and Inner Metro suburbs
Applications close:
Tuesday 9 June 2026
About the role As a Customer Experience Officer (CXO) you will be the first point of contact for Victorians seeking DGS assistance, providing outstanding customer service across multiple channels including voice calls, emails, webchat and manual application processing. Your primary responsi…
UX Designer
Department of Government Services
Work Type:
Fixed-term - Full-time
Salary:
$100,894 - $114,476
Grade:
VPS 4
Occupation:
IT and telecommunications
Location:
Melbourne - CBD and Inner Metro suburbs
Applications close:
Monday 8 June 2026
The Digital Transformation Group
The purpose of this group is to accelerate digital transformation of government services for Victorians and shared services across the VPS. The group is central to DGS’ strategic and reform agenda, and drives service on-boarding, customer centricity a…
Manager, Program Engagement and Compliance, Community Programs
Department of Government Services
Work Type:
Ongoing - Full-time
Salary:
$142,790 - $191,084
Grade:
VPS 6
Occupation:
Consulting and strategy
Location:
Melbourne - CBD and Inner Metro suburbs
Applications close:
Thursday 4 June 2026
About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Vic…