Work Type: Ongoing - Full-time
Salary: $97,955 - $111,142
Grade: VPS 4
Occupation: Community services
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/DJ5920MARCH2026
About the Business Unit:
Victim Services, Support and Reform (VSSR) is a part of the Police, Racing, Victims and Coordination division of the Department of Justice and Community Safety and is responsible for coordinating a suite of services for victims of crime in Victoria. The Victim Services Support Operations team within VSSR is responsible for the delivery of specific services, including the Victims of Crime Helpline, the Victims Register, as well as funding the state-wide Victims Assistance Program to provide eligible victims with flexible case management services to meet their practical, emotional and psychological needs to help manage the effects of crime.
The Victims Register provides trauma-informed responses and information to eligible victims (or their nominee) about an offender who is serving a sentence in prison.The Victims Register operates 9am 5pm, Monday-Friday and engages with victims over the phone and in writing (email and postal letter).
About the Role:
The Victims Register Coordinator is responsible for maintaining the Victims Register and all systems and procedures relating to it and is the key contact for victims of crime inquiring about the Victims Register.
Some of your duties will include:
To learn more about this role before applying, please read the attached position description.
About You:
As our ideal candidate, you will possess:
To learn more about the Technical Expertise you will require, please read the attached position description.
Qualifications/Requirements:
How to Apply:
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.