This position reports to the Senior Admissions Officer, Admissions and Agents Unit (AAU), the Admissions Team Leader is responsible for: Managing a team of case officers, coordinating applications for the dependant, temporary and visitor international student programs Coordinating the team operations, processes and supporting timely responses to unit and division management enquiries Managing day-to-day program activities, including assigning applications, coordinating assessments and supporting consistent decision-making across the team. Maintaining strong working relationships with internal teams and external stakeholders and providing advice and support to Victorian government schools and families on program requirements, policies and processes. Monitoring program delivery and identifying opportunities to improve processes, guidance materials and operational practices.
About the Department
The department provides a wide range of learning and development support and services.
The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.
About the Division
International Education and Partnerships Division (IEPD) leads global learning and engagement activities for the department and works with schools to offer programs to connect students with the world. The IEPD plays a leading role in pursuit of this objective, by:
- Leading the internationalisation of education in Victorian government schools
- Delivering a range of programs aimed at helping students, teachers and school leaders to develop inter- cultural capabilities, build international networks and become global citizens
- Facilitating education-related, government to government linkages and cooperation between Victoria and other countries
- Delivering high quality services to international students in accordance with the obligations of DE as a registered provider under the Education Services to Overseas Students (ESOS) Act 2000.
As part of IEPD, the Admissions and Agents Unit's (AAU) key responsibilities are to:
- Manage international student applications for enrolment into Victorian Government Schools from application to commencement.
- Issue enrolment documentation including placement offers, Confirmation of Enrolment documentation and welfare documentation where required.
- Ensure the department's compliance with the Education Services for Overseas Students (ESOS) Act (Cth), Education Training and Reform (ETRA) Act (Vic), National Code of Practice, Child Safety Standards and the Victorian Registration and Qualifications Agency's guidelines for the enrolment of overseas students aged under 18.
- Maintain accurate international student records and data on both the department's and Federal Government information systems (PRISMS).
- Support Victorian government schools to enrol international students by delivering professional development opportunities for principals and International Student Coordinators (ISC).
- Develop and implement specific projects that support international students enrolling in Victorian government schools.
About the Role
This position reports to the Senior Admissions Officer, Admissions and Agents Unit (AAU), the Admissions Team Leader is responsible for:
- Managing a team of case officers, coordinating applications for the dependant, temporary and visitor international student programs
- Coordinating the team operations, processes and supporting timely responses to unit and division management enquiries
- Managing day-to-day program activities, including assigning applications, coordinating assessments and supporting consistent decision-making across the team
- Maintaining strong working relationships with internal teams and external stakeholders and providing advice and support to Victorian government schools and families on program requirements, policies and processes
- Monitoring program delivery and identifying opportunities to improve processes, guidance materials and operational practices
- Coordinating compliance reporting for dependant, temporary and visitor international students, supporting the team in data cleansing activities to maintain the integrity and accuracy of program records in the Victorian International Students Information Tool (VISIT)
- Analysing data to identify opportunities for improvement and leading technical solutions, in partnershi
p, with the VISIT team.
Attributes
As our ideal candidate, you will have:
- A demonstrated ability to remain calm under pressure including at times when processing a high volume of applications
- A proven ability to think through issues from a range of angles while considering the needs of different stakeholders, including students, and arriving at workable solutions
- Demonstrated experience managing staff and leading a small team to deliver agreed outcomes
Desirable Qualifications and Experience
A relevant tertiary qualification in education or a related field is desirable for this role. An understanding of international education provider compliance, the Education Services for Overseas Students (ESOS) Act and risk management strategies is also desirable.
To support the IEPD's commitment to fostering child safe environments and protecting children from harm, staff are expected to promote a child safe culture, adhere to child safety policies and procedures and act in a child safe manner at all times. This includes acting in a child safe manner when participating in school visits, undertaking student recruitment activities and participating in student related events.
To support IEPD's commitment to fostering child safe environments and protecting children from harm, all new and existing staff must possess a valid Working with Children Check (WWCC) for employment.
How to apply
Applicants are encouraged to include their resume and a cover letter (no more than 2 pages) outlining skills and experience relevant to the requirements, capabilities and answers to the key selection criteria for the role.
Further Information
For more details regarding this position please see attached position description for the capabilities to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
For further information pertaining to the role, please contact Roland Flavian, Manager, Admissions and Agents Unit via email at: [email protected].
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.
Applications close 11:59pm on 02 July 2026