Work Type: Ongoing - Full-time
Salary: $72,831 - $87,415
Grade: STL 4
Occupation: Customer service
Location: Loddon Mallee - Greater Bendigo
Reference: VG/FA/1877998E
About Us
At State Trustees, we are the trusted public trustee of Victoria, driven by a strategic vision to safeguard and enhance the legacies and financial wellbeing of Victorians.
Our commitment to community is reflected in the crucial financial and legal products and services we provide, including Will Writing, Powers of Attorney, Executor Services, Trustee Services, and Personal Financial Administration.
To learn more about State Trustees and the impactful work we do, visit our website at www.statetrustees.com.au.
About the Role
As a Service Centre Consultant at State Trustees, you'll deliver excellent client service with ownership and accountability. You'll resolve client queries, use tailored communication, and make financial decisions aligned with client needs and budgets. You'll also manage information, engage stakeholders, and work in a collaborative team.
This full-time role (38 hours, Monday–Friday) offers comprehensive 3-month training, followed by flexible work: 2 days from home, 3 in the office.
Skills and Experience
Employee Benefits
Assessment Centre – September 2025
Shortlisted candidates will be invited to participate in a 1.5-hour assessment centre session in September 2025. The assessment centre will include group and individual activities that reflect the real work of a Service Centre Consultant.
How to Apply
If you're keen to join our organisation in this highly rewarding role, click Apply to start the application process. Please ensure you include a cover letter and resume.
We are an Equal Employment Opportunity employer committed to fairness, diversity and respect. As such, we will respond to requests for reasonable adjustments from applicants with disabilities. We strongly encourage applications from Aboriginal and Torres Strait Islander people