Work Type: Ongoing - Full-time
Salary: $113,022 - $136,747
Grade: VPS 5
Occupation: Health and allied health
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/DH/SCV/SSESRO
This advertisment is for 3 x Ongoing, Full Time Positions
About the role:
This role is key to supporting the delivery of SCV's sentinel event and review program. This program identifies emerging systemic issues in health services, clinical safety risks and generates actionable insights to improve care quality and safety across the Victorian health system.
Reporting to the Manager, Sentinel Event and Safety Reviews, the Senior Sentinel Event and Safety Review Officer assists health services with identifying, reporting and managing sentinel events and facilitates safety reviews using contemporary, evidence-informed methodologies that are both timely and thorough.
The Senior Sentinel Event and Safety Review Officer synthesises insights from multiple sources such as incident and clinical outcome data, workforce, safety culture and consumer experience system signals, and organisational behaviour, to identify clinical, cultural, organisational, or process-related contributors to harm in healthcare.
About us:
Safer Care Victoria was established in January 2017 to ensure our health services are providing safe, high-quality care to patients: every time, everywhere. As well as monitoring the standards of care provided, Safer Care Victoria is partnering with patients, clinicians and health service managers to support the continuous improvement of health care.
This administrative office works closely with divisions across the department. It engages with clinicians and consumers to help health services deliver better and safer healthcare.
About you:
Can you demonstrate the following?
Support the planning, coordination, and execution of high-quality, no-blame sentinel event and safety reviews in a high performing multidisciplinary team
Applying evidenced based and contemporary analysis methodologies and utilising expertise in human factors, systems thinking, and safety science to identify contributory factors and promote system-level learning and harm reduction
Collaborate closely with multidisciplinary colleagues across SCV and the health system to identify emerging trends, safety risks, and systemic issues, and support the development and implementation of proactive and targeted safety interventions
Contribute to the development, refinement, and continuous improvement of SCV's sentinel event and safety unit and to the review of policies and legislation ensuring alignment with national standards, evidence-based practices, and principles of psychological safety and just culture
Prepare high quality, accurate and timely reports, briefs, and presentations that communicate complex findings in a clear and accessible manner to support decision-making by the executive, the minister and internal and external stakeholders
Qualifications / Specialist Expertise
Postgraduate qualifications or additional training in human factors, safety science, systems thinking, quality improvement, health system policy or clinical risk management are highly desirable
Previous experience working in the health sector including understanding complex healthcare systems and clinical contexts and the ability to engage effectively with clinicians and health service executive is desirable
Demonstrated knowledge of or experience facilitating serious clinical incident or health system reviews utilising validated and evidence-based methodologies such as Root Cause Analysis, London Protocol, or similar system-focused approaches
Demonstrated knowledge of or experience applying human factors, systems thinking, and safety science principles to sentinel event investigations and/or health system reviews
Demonstrated ability to analyse and interpret health data, trends and performance metrics is desirable
What we offer:
How to apply:
Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [email protected]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.
If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email [email protected]. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.
Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.