Work Type: Ongoing - Full-time
Salary: $116,413 - $140,849
Grade: VPS 5
Occupation: Governance and risk management
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 11195
About us
The Essential Services Commission is Victoria’s independent economic regulator of essential services supplied by a range of industries. The commission’s functions include:
About the role
The Senior Regulatory Compliance Officer will play a key role in Victoria’s water customer service framework including the protection of customers experiencing vulnerability. It is responsible for monitoring and reporting on water businesses compliance with relevant water rules and gathering evidence to inform decisions about regulatory compliance action.
The role is part of a multidisciplinary team and will work closely with internal and external stakeholders to proactively identify and share emerging regulatory compliance issues, develop proposals on appropriate regulatory responses, and develop resources that support improved outcomes for customers.
This role provides the opportunity to deploy your excellent communication skills, work collaboratively across the organisation, and contribute to outcomes that support fair, reliable and accessible essential services for Victorian consumers.
Key accountabilities
In this role, you will:
This is a fixed term position until 30 June 2029. The work location for this position is 570 Bourke Street, Melbourne with hybrid work arrangements available. This position is only open to applicants with relevant rights to work in Australia.
Please refer to the Position Description for the principal functions and key selection criteria.
For further information about the role, please contact Lucy Idle, Manager, Customer and Engagement at [email protected].
Applications for this position are due to close at 11:59pm on Tuesday 30 June 2026.
How to apply
Click the ‘apply now’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.
All applications should include:
If you require any adjustments to equitably participate in the recruitment process or need an alternative format to any of the application material, please contact [email protected] for support.
Our commitment to fostering a diverse, inclusive and flexible workplace
Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You’ll be working in a dynamic and collaborative environment with opportunities for professional growth.
We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.
We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.
For more information visit https://www.esc.vic.gov.au/about-us/careers
Other relevant information
Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents.
Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, statutory declaration disclosing any previous misconduct investigations and declaration of private interests.