Work Type: Ongoing - Full-time
Salary: $97,955 - $111,142
Grade: VPS 4
Occupation: Customer service
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/SRO/CS/DRS/1920255
Debt Recovery Specialist
What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment.
Find out more about working at the SRO at Careers | State Revenue Office, or via our LinkedIn page.
The opportunity
The Senior Recovery Specialist is responsible for several aspects of debt management, including managing a portfolio of complex and sensitive debt matters, providing assistance and training to staff and supporting the management team with developing and implementing initiatives. You will help shape the strategic management of debt, provide advice to management and contribute to continuous improvement.
Reporting to the Team Leader, you will be responsible for:
Who we are looking for
To be successful in this role, you will have:
How to apply
Submit an application via the ‘Apply now' button by 11.59pm on Wednesday 6 May 2026
You will need to upload:
More information
You can find out more about this role via the position description. We encourage you to contact Rahul Kalsi, Team Leader, Debt Management on 03 9628 6786 for a discussion about the role.
If you need a copy of this advertisement in an accessible format or you require any adjustments to assist you to participate in the recruitment process, email [email protected].
Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.
This role is subject to a probation period.