Work Type: Fixed-term - Full-time
Salary: $142,790 - $166,938
Grade: VPS 6
Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 442
About Us
The Victorian Ombudsman (VO) provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector, to improve public administration, and engage within both public organisations, the government sector and the broader community. The Ombudsman Act 1973 (Vic) is the governing legislation.
The VO’s role is to ensure that the services of state and local government, and other public organisations are delivered in a fair and reasonable manner that is compatible with the Charter of Human Rights and Responsibilities Act 2006 (Vic) and that human rights have been taken into consideration in decision making.
Lead technology projects that make a difference for Victorians
You could be leading the procurement and implementation of a new CRM and digital uplift, information management, and data capabilities, shaping a responsible AI adoption, or delivering a new managed services transition, cloud uplift.
The Victorian Ombudsman is recruiting a Senior Project Manager, Technology and Enablement to lead several significant digital and technology initiatives.
About the role
In this senior role, you will work with business owners, affected users, executive sponsors, delivery teams, specialist advisers and suppliers to deliver accessible, sustainable and value-for-money solutions.
You will be responsible for:
What you will bring
You will have demonstrated experience leading end-to-end technology-enabled change and a strong record of achieving outcomes in complex organisational environments.
You will combine disciplined project management with:
A sound working knowledge of, or the ability to quickly develop and apply, the Ombudsman Act 1973 and the Victorian Ombudsman’s statutory operating context is essential.
Why join the Victorian Ombudsman?
You will have the opportunity to lead meaningful change in an independent integrity agency and help ensure that technology supports fair, accessible and effective services for the Victorian community.
Please review the position description for full details.
How to apply:
Applications need to be submitted online via the ‘Apply Now' button.
To be considered for this role, you must include:
Applications close midnight Monday 9 November 2026.
VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work environment. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.
We encourage job applications from people of all genders, ages, religions, disability, LGBTIQ and cultures, including Aboriginal and Torres Strait Islander people.
VO is committed to supporting our employees work and life balance commitments. All requests for flexible working arrangements will be considered in line with operational requirements.
Employment at the Victorian Ombudsman is subject to: