The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities. .
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don’t hesitate to get in touch with the contact person listed
on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
THE ROLE
Reporting to the Manager Client Systems Support, the position represents the local housing offices in driving enhancements and ensuring the smooth operation of the Housing Systems Applications, including HiiP (Housing Integrated Information Program).
In addition, the position is responsible for providing valuable subject matter expertise to Operational Divisions, collaborating closely with diverse stakeholders, perform essential administrative tasks such as managing support queries and safeguards the system by performing regular security audits.
Are you:
- Someone who knows how to navigate HiiP, understands relevant Housing legislation and operational policies and is enthusiastic to contribute to drive positive change to enhance the experience for our local housing staff and clients?
- Ready to leverage your strategic thinking and negotiation skills to make evidence-based decisions?
- Able to collaborate effectively with team members and build relationships with a diverse range of stakeholders?
ACCOUNTABILITIES INCLUDE
- Contribute to the full life cycle of projects to meet departmental objectives including:
- Assisting in research, analysis and implementation of projects based on defined outcomes and outputs
- Supporting the development and delivery of projects or sub-projects and their successful delivery and completion within resourcing, timeline and budget parameters
- Contributing to the monitoring and evaluation of projects to ensure departmental objectives are met
- Provide effective support to service delivery sites in the implementation and use of client systems.
- Undertake system user acceptance testing and assess and action data fix requirements to ensure system maintenance.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permi
t or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.