Work Type: Fixed-term - Full-time
Salary: $113,022 - $136,747
Grade: VPS 5
Occupation: Other
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/EHEALTH/00722205
Please note that this opportunity is only available to existing Departmental staff at your substantive classification level.
About the role:
This position is a Fixed-Term, Full-time role to 31 October 2026.
The UPI Senior Operations Coordinator will perform the daily operations of the Unique Patient Identification (UPI) solution at the department in close collaboration with health services' stakeholders under the direction of the UPI Data Steward Manager. Daily operations will include review and actioning of data quality reports, resolution of workflow items from within the solution, investigation and resolution of inter health service data quality exceptions, provision of advice, guidance and support to users of the service to ensure information within the solution supports health service needs.
This role will maintain data quality and integrity of the UPI solution, including taking responsibility to:
Please view position description for further infromation about the role.
About us:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.
We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.
About you:
The Department of Health is seeking a highly capable UPI Senior Operations Coordinator to support the effective delivery of strategic and operational initiatives. This role requires a proactive professional who can operate in a complex environment, contributing to improved systems, processes, and outcomes across the organisation.
The successful candidate will demonstrate strong systems thinking, with the ability to identify trends, challenges, and opportunities across both internal and external environments. You will understand how organisational systems connect with broader community and environmental contexts, using this insight to inform decision-making and operational improvements.
You will bring advanced computer skills, confidently using a wide range of software applications, including word processing and spreadsheets. In addition to managing your own work efficiently, you will provide guidance and support to colleagues in resolving technical and application-related challenges.
Strong planning and organisational capability is essential. You will set clear priorities, develop structured approaches to achieving outcomes, and monitor progress to ensure objectives are met. The role requires the ability to anticipate barriers, allocate resources effectively, and adapt plans in response to changing circumstances.
A high level of self-management is also critical. You will actively seek feedback, reflect on your performance, and continuously improve your approach. The ability to manage emotional responses and maintain professionalism in a dynamic work environment will support your success in this role.
This is an excellent opportunity to contribute to meaningful work within a collaborative and purpose-driven organisation.
Mandatory
On a personal level, the candidate will be a highly analytical and creative thinker who is comfortable navigating complexity, generating innovative ideas, and translating them into practical improvements. They will demonstrate strong attention to detail and be a collaborative team player who values diverse perspectives, supports others, and contributes positively to shared goals.
What we offer:
How to apply:
Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [email protected]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.
If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email [email protected]. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.
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