Work Type: Ongoing - Full-time
Salary: Salary not specified
Grade: Grade in advertisement
Occupation: Emergency management
Location: Melbourne - Eastern suburbs
Reference: AV/1912949
At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a Senior Manager Community Information to lead the Community Information function within the Communication and Engagement division, ensuring the design, delivery and evaluation of strategic community information campaigns, support the Division's purpose and the Ambulance Victoria (AV) Strategic Plan.
The Senior Manager oversees the development and delivery of integrated digital and print content across all relevant channels, building capability within the team and driving best practice in community information. Working collaboratively across the communication function and with internal stakeholders, the role ensures a coordinated, insight-driven and strategically aligned approach to community information that supports AV's service delivery and community outcomes.
This is a full time, permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.
About the role
Reporting to the Director Communication, responsibilities of this position include, but not limited to:
About you
To be considered for this position you will possess a postgraduate degree or relevant industry certification with extensive relevant experience, or an equivalent combination of training and high level relevant experience in a related discipline. Other requirements include:
Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified AV6 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.
The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.
How to apply
Your application is an integral part of the selection process and should include:
Applications must be submitted by 11.59pm AEDT on Tuesday 24 March 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.
For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment via [email protected] or 03 9840 3653.
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at [email protected] and a member of our Recruitment & Selection team will be in touch.