Work Type: Ongoing - Full-time
Salary: $100,894 - $114,476
Grade: VPS 4
Occupation: Education and training
Location: Grampians - Ballarat
Reference: VG/SRO/SDD/1930332
Senior Customer Education Consultant
What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment.
Find out more about working at the SRO at Careers | State Revenue Office, or via our LinkedIn page.
The opportunity
The Senior Customer Education Consultant position is responsible for assisting with the development and delivery of customer education activities focusing on the taxes and grants administered by the SRO. This includes development of video, podcasts, face-to-face or online presentations potentially in remote locations across the State.
Reporting to the Customer Education Coordinator, you will be responsible for:
Who we are looking for
To be successful in this role, you will have:
How to apply
Submit an application via the ‘Apply now' button by 11.59pm on 30 June 2026.
You will need to upload:
More information
You can find out more about this role via the position description. We encourage you to contact Liz Agius, Customer Education Coordinator on 03 9628 0147 for a discussion about the role.
If you need a copy of this advertisement in an accessible format or you require any adjustments to assist you to participate in the recruitment process, email [email protected].
Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.
This role may be subject to probation period.