Work Type: Fixed-term - Full-time
Salary: $135,000 - $145,000
Grade: Grade not specified
Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 8747
About the role:
The Digital Health (DH) – Senior Clinical Workflow Analyst is responsible for supporting and continuously improving the Electronic Medical Record (EMR) system to optimise its use by clinical staff and enable the delivery of high-quality patient care at Western Health. The role coordinates change requests, projects, and senior management initiatives while providing leadership, training, and guidance to team members and, where required, other Digital Health analysts. It also drives continuous improvement through process optimisation, governance, stakeholder engagement, reporting, and project support.
At a high level, key responsibilities include resolving incidents and problem resolution for front line staff, gathering and assessing change requests, providing training, testing of new functionality, conducting regression testing of current functionality during code upgrades or major projects and maintaining effective communication with end users.
As a Senior EMR Workflow Analyst you provide a focus of expertise and support to all clinical and non-clinical staff, provide expert guidance to any team of clinical and technical analysts involved in future EMR projects team in all aspects of documentation and care delivery design. Additionally, there will also be a requirement to include other clinical systems within the Digital Health portfolio, including Altera Health’s BOSSnet/Opal and Health Direct.
Key responsibilities:
About you:
Click here for the Position Description.
About Western Health
Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.
More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.
We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.
We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.
Why join us?
Compensation and Benefits
Learning and Development
Community Impact and Inclusion
Organisational Culture and Environment
Ready to make an impact?
If you’re passionate about provide a focus of analytics expertise and support, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 8 October 2026.
Enquiries: For further information about this role, contact Min Goh via [email protected].
Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health is committed to the psychosocial safety of all applicants and employees.
Western Health does not accept unsolicited resumes/applications from recruitment agencies.