Work Type: Fixed-term - Full-time
Salary: $116,413 - $140,849
Grade: VPS 5
Occupation: Governance and risk management
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/769399
THE ROLE
The Senior Case Manager takes a lead role in the delivery of the Reportable Conduct Scheme (RCS) case management approach, including receiving and reviewing allegations of child abuse, assessing entity capacity to undertake investigations, monitoring entity investigations and recommending improvements following an investigation.
The Senior Case Manager reports to a Team Leader and assists them and the RCS Branch Managers to maintain a high quality and integrated compliance effort. The Senior Case Manager is responsible for undertaking their own case management in addition to supporting Case Managers, in particular through advising on more complex matters and escalating issues.
At times this position requires engagement with challenging and confronting subject matter. This role will best suit a candidate who is resilient, empathetic, a team player and able to work in a fast-paced environment
ACCOUNTABILITIES INCLUDE
Your responsibilities will include:
For more details, please open the position description.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please contact SSR HR at [email protected].
Please apply to submit your interest in this position.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.