Work Type: Fixed-term - Full-time
Salary: $143,076 - $166,922
Grade: Grade not specified
Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/VLA/LPCJLH/1945918
About Grants Reform
Grants are the heartbeat of Victoria Legal Aid (VLA), enabling thousands of clients to be represented in courts and tribunals across the State through Grants of Legal Assistance to private and inhouse lawyers. The reform of this service is an urgent and important business transformation for VLA, reflecting our deep commitment to improving the experience of, and reducing the administrative burden for, the hundreds of private and inhouse lawyers who undertake legal aid work; introducing simple, reliable and efficient processes for VLA staff; and enhancing client outcomes and the user experience for all, while ensuring we meet stringent public accountability and compliance requirements.
About the role
The Senior Business Analyst, Grants Reform will lead a broad program of analysis across people, process, technology, financial and governance information to identify and quantify opportunities to improve the Grants of Legal Assistance service. This role has a strong focus on stakeholder engagement and end to end process improvement. Success will look like building insight and recommendations on ways to make the grants service easier to use, efficient and more client centric. While the Grants Reform Program has a predominant process improvement focus, the specification, selection and implementation of new technology will be a critical component of the work.
This role is based at our Melbourne CBD office on Wurundjeri Country.
About you
As our ideal candidate, you will possess:
Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.
About VLA
We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.
Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are va lued so that we best represent the people we serve.
Employee benefits
How to apply
To be considered for this role, please submit your current resume and a cover letter addressing the key selection criteria (listed within the file attachments).
If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.
For further information, please review the attached position description or contact Sue Ratcliff, Program Manager, GMT at [email protected] or [email protected].
No agency applications will be accepted.
Applications close by 11.59pm on 23/9/2026
Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.
VLA is committed to putting the safety and wellbeing of children first.