Work Type: Fixed-term - Full-time
Salary: $113,022 - $136,747
Grade: VPS 5
Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 10029
About the Role
The Senior Business Analyst serves as a critical link between business stakeholders and agile delivery squads. The primary purpose of this senior role is to ensure Department of Government Service’s operational and project objectives are met through the delivery of well-defined, high-value features. The position is responsible for analysing, documenting, and communicating business requirements and translating them into actionable user stories and technical specifications for projects such as the Fuel Finder System, Working with Children Check (WWCC) enhancements, the Business Profile portal, and various licences and transactions supporting other government agencies and entities.
The Senior Business Analyst also acts as a thought leader and mentor in the Business Analysis space for the Regulatory Technology area within DGS Digital Platforms. The role will help define how Business Analysis is done within the tribe and guide other Business Analysts on best practice.
The role also contributes to continuous service improvement by applying data analytics, user insights, and structured feedback to enhance service quality and delivery efficiency within the Agile framework.
Key Accountabilities
About You
About our culture
We aim to be a model employer providing an inclusive workplace that is understanding and respectful of differences such as gender, identity, race, disability or age. In addition, we are committed to supporting Aboriginal pathways between education and employment.
The Department strives to create an environment that supports a flexible and adaptive workforce. All requests for flexible working arrangements will be considered in line with operational requirements. For more information about the position and key selection criteria, please refer to the posiiton description.
How to apply
To apply, select the ‘Apply Now’ button and provide a copy of your resume and cover letter summarising your skills and relevant experience.
Applications close at midnight on 16 March 2026. If you require a copy of this advertisement in an accessible format, please contact the Recruitment team.
Covid-19 Vaccination
DGS is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act). To support this, DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.