Work Type: Fixed-term - Full-time
Salary: $113,022 - $136,747
Grade: VPS 5
Occupation: Consulting and strategy
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/101697
Salesforce Technical Consultant
The Role
As a Salesforce Technical Consultant, you will deliver enhancements in an agile environment across the department's multiple Salesforce instances. The Salesforce Technical Consultant is responsible for gathering and documenting requirements, managing stakeholder relationships, developing & designing Salesforce technical solutions including integrations with other platforms, solution implementation, and delivery. The role provides strategy recommendations for Salesforce development, including technology approaches, security, apps, and third-party tools that deliver best practice outcomes.
Demonstrated experience in eliciting requirements from stakeholders through workshop sessions, ability to design technical solutions in the Salesforce multi-cloud environment and develop and implement Salesforce solutions through code, configuration and customization.
The role is part of a multidisciplinary team of business analysts, administrator support, Salesforce developers and testers. The team is responsible for supporting the department's multiple Salesforce instances and approximately 2500 users.
Key accountabilities include:
The Team
The position of Salesforce Technical Consultant will work within Information Technology & Workplace Services branch, which sits within Corporate Services group.
Information Technology & Workplace Services (IT&WS) branch oversees the delivery of ICT and Office Accommodation related investments and services to DJSIR. IT&WS branch engages with the organisation to ensure IT and Office Accommodation systems and services are appropriately designed, governed, and delivered. IT&WS branch offers a range of end-user focused systems and services to the organisation both directly and through third-party providers and provides governance and assurance for systems and services delivered by other groups and agencies.
About You
To be successful in this role you will have the following skills and experience:
Further Information
For a confidential discussion, please contact Kasun Perera, Salesforce Development Lead via email [email protected]
The department is committed to creating and maintaining a child safe organisation. We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.
Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department. For further information on the position, please refer to the attached position description.
Please note: We are accredited as a Disability Confident Recruitment (DCR) organisation and committed to inclusive recruitment. If you require an adjustment to participate in any stage of the recruitment process or have a particular requirement to be communicated with by either telephone or email only, please notify the DJSIR Recruitment Team on 0472875685, or via email at [email protected] with the position number in the subject line. For additional contact details for our team please review the attached Position Description, located under Job Attachments in the right hand menu.
How to Apply
Please click the ‘Apply Now' button. As part of the application process, you will need to provide a copy of your Resume and a Cover Letter outlining your interest in the position.
Applications close at 23:59pm on Tuesday, 2nd December 2025.