Work Type: Fixed-term - Full-time
Salary: Salary not specified
Grade: Grade in advertisement
Occupation: Other
Location: Barwon South West - Greater Geelong
Reference: VG/4957
About the opportunity
The Claims and Recovery Support (CaRS) division has been created within WorkSafe to focus on supporting the recovery and return to work of injured workers. CaRS is transforming how we provide support and service to injured workers to improve the outcomes they achieve. As part of this, we are helping shape and execute on key strategic priorities for RTW Victoria through pilots, innovation and key strategic programs of work.
As part of the Claims Operations team within the CaRS Division, the Recovery & Support Officer will adopt a person-centred case management approach while supporting a portfolio of injured workers to become independent from the worker's compensation scheme.
The Recovery & Support Officer will take primary responsibility for a portfolio, working collaboratively with others in the division and across WorkSafe to adopt a multi-disciplinary approach, sharing expertise and drawing on the expertise of others.
About you
You will have strong prioritisation skills and the ability to work effectively in a high volume environment, managing competing priorities and tight timeframes.
You will be resilient and adaptable in managing shifting priorities within a high volume workload.
Your strengths will also include a strong ability to work with and contribute to a supportive team whilst being able to work autonomously in delivering outcomes.
In addition, you will have excellent time management skills, the ability to apply critical thinking, deal with change, be flexible and respond to different priorities as they arise.
Working with Us
At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community.
We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community.
We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.