Work Type: Fixed-term - Full-time
Salary: Salary not specified
Grade: Education Support - Level 1, Range 2
Occupation: Administration
Location: Melbourne - Northern suburbs
Reference: 1494091
SC1 Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.
SC2 Demonstrated capacity to work and collaborate with others in a team environment.
SC3 Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.
SC4 Possess the technical knowledge and expertise relevant to the position.
SC5 Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area.
SC6 A commitment to professional learning and growth for both self and others.
Role Purpose
The Receptionist is the first point of contact for students, parents, staff, and visitors to Virtual School Victoria (VSV). This role ensures the smooth operation of the school¿s reception area by providing professional front-of-house services, clear communication, and efficient administrative support.
This position may require attendance of up to 15 days during school vacation periods. You will be paid a leave purchase allowance for that attendance.
Key Responsibilities
Front of House
Communication & Liaison
Administrative Support
Health, Safety & Wellbeing
Skills and Attributes
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.
Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.
The Department of Education is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces. It is our policy to provide reasonable adjustments for persons with a disability (see Workplace adjustment guidelines).
Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islanders from the Koorie Outcomes Division (KOD) via [email protected]
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:
https://www2.education.vic.gov.au/pal/child-safe-standards/policy
The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:
https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview
This position requires the successful applicant to have a current First Aid certificate.
The successful applicant will be required to work full-time onsite at Virtual School Victoria (315 Clarendon Street, Thornbury, Victoria 3071).
Virtual School Victoria utilises its own Student Database, in conjunction with CASES21 Administration. Training will be provided.
Prospective applicants are advised to visit the VSV website www.vsv.vic.edu.au
Applications should be prepared in a standard font, preferably Arial or Calibra, at size 11 or 12. Pages should be single sided and have well delineated sections using clear headings. Applicants are advised to include:
1. A cover sheet providing the name of the applicant, record number (where applicable), VIT number, home and email address, telephone number and a telephone number where the applicant can be contacted during business hours.
2. A specific response to each of the five selection criteria of no more than one page per criterion.
3. A separate curriculum vitae that is a summary of experience and qualifications.
4. The names of three referees including contact details, work and mobile phone numbers, email address, current position and relationship to the applicant, and a short explanation as to which selection criteria each referee can best comment on.
Late applications will not be considered.
Virtual School Victoria (VSV) is the state's leading virtual school, offering 280 semester-based courses online, including VCE subjects. With an annual enrolment in excess of 7000 students from Foundation to Year 12, VSV is the largest state government school in Victoria. Around 2700 students are enrolled full time, while around 4300 students, most in Year 11 and 12, complete subjects with VSV while based in other schools.
The VSV student cohort is both diverse and unique. We provide education to:
¿ school-based students who do not have access to the courses they need in their own school
¿ children and young people with chronic physical and mental health circumstances that make it difficult for them to attend mainstream schooling
¿ young people involved in elite level sports and performing arts
¿ children and young people who are travelling within Victoria, around Australia or overseas
¿ young adults wanting to complete their education in a way that they find engaging
¿ remote, rural and regional children and young people who, due to distance, cannot attend a local school.
In addition to offering a host of teaching and learning courses approved by the VCAA, our specialist teachers provide students with individualised learning and support. VSV teachers are dedicated to building the confidence and resilience of each and every student. Like any school, our teachers regularly support and interact with students, but they do so in a different way to most schools: they do so virtually.
A Learning Advisor role is undertaken by all teachers as a core element of their teaching position at VSV. The overall aim of the role is to connect with and encourage students to belong to the VSV school community in order to optimise their student engagement, learning and wellbeing outcomes. Building positive relationships with students, their family support network and, where appropriate, their health practitioner, in an encouraging, friendly and supportive manner is crucial when teaching in a virtual school. The Learning Advisor role also involves team teaching the Social & Emotional Learning (SEL) program to students in Year 7 to Year 10.
VSV¿s four core school values of Growth, Empathy, Respect and Collaboration guide our vision and underpin our interactions with students, parents/carers and staff. VSV is committed to providing a supportive and inclusive learning environment using a trauma informed approach based on the Making SPACE for Learning model. SPACE is an acronym for the 5 basic principles of trauma informed practice at VSV. These elements help teachers respond to the needs of all students but especially for those who have experienced trauma.
Learning and Teaching at Virtual School Victoria is informed by the Pedagogical Model for Online Learning and Quality Assurance Frameworks for Course Development and Teaching Online. A recent School Review confirmed our pedagogical model and quality assurance frameworks strengthened the school¿s role as a system leader and built on our goal of consistently providing high-quality and targeted teacher practice. Authentic, real-time, interactive learning is a key to teaching at VSV. Teachers develop engaging learning materials and utilise VSVOnline, our Moodle based Learning Management System, to create synchronous and asynchronous collaborative teaching and learning opportunities for students.
VSV students learn by taking part in online collaborative and interactive activities, communicating and interacting with other students and by receiving personalised support and feedback from their teachers. Students participate in active learning targeted to their needs. Teachers use purposeful ongoing assessment strategies to ensure continuous student progress. Data forms an important component in this process and guides personalisation and changes to student learning programs.
Our vision is to see VSV as a system leader in online, virtual and blended learning: sharing our knowledge and expertise, and leading system conversations around digital learning. VSV aims to lead a community of practice that will evolve and strengthen digital learning in Victoria, and positively influence and support other schools to develop in this space.
Currently VSV is implementing the Government¿s Expanding the VCE into Rural and Regional Victoria Initiative. As a result, VSV now delivers all of the VCAA VCE Studies Units 1 - 4. VSV delivers the Victorian High Ability Program (VHAP) which is an intensive 10 week online course to high performing students in Years 5 ¿ 8 as part of the Department of Education¿s Student Excellence Program. VSV also operates Bellum Bellum, a regional hub offering blended learning opportunities to VCE students in the Gippsland Region. The Virtual Tutor Program is also delivered by VSV, this program offers small group targeted tutoring support to students based in other Victorian schools.
VSV has a large Education Support staff which includes teams in Administration, Enrolment, Online Team, Wellbeing and Inclusion.
The VSV staff work mostly in teams. As such it is important that all staff demonstrate effective teamwork. In particular, staff must be collaborative, cooperative and recognise the value of others¿ contributions with a view to delivering the best outcomes for students and VSV as a whole.