Work Type: Fixed-term - Full-time
Salary: $79,122 - $96,073
Grade: VPS 3
Occupation: Customer service
Location: Melbourne - Western suburbs
Reference: VG/E20044593
About the role:
The role is in support of Victoria Police Operational Communications in the areas of Public Drunkenness Reform and Quality Review Team.
The role is in the remit of the Operational Communications Division, State Emergencies and Support Command and is performed at the premises of a key stakeholder, TZV (Triple Zero Victoria Telecommunications Authority) at 107 Overton Road, Williams Landing.
As part of a team of 2 Victoria Public Service staff dedicated to providing excellent customer service to the community and to key stakeholders both internal, and external to Victoria Police, you will contribute directly to the implementation of Public Drunkenness Reform in Victoria by providing support to Police officers in the field, and by providing a liaison point for community and government welfare and outreach services and other key stakeholders, such as TZV, and in support of the Police Communications Shift Manager.
You will also contribute to the Quality Review Team in facilitating the confidential provision of data and audio recordings for use predominantly in Police prosecutions. You will also facilitate Freedom of Information requests and provide information in answer to subpoenas. You will monitor and report on workload therein.
You will report to the Police Communications Division, Senior Sergeant (Police Communications Shift Manager) and assist with other administration duties as required.
You will perform variable rostering (shift work), based on operational demand and at the direction of the Officer in Charge, Police Communications Division. Shifts may be any hours, any days in response to community needs and applicants will need to be flexible and agile.
Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.
Your duties will include:
Public Drunkenness Reform Duties:
Quality Review Team Duties:
As the successful applicant, you will have:
Requirements and relevant information:
Your application must include:
Applications close midnight, Tuesday 26 August 2025.
Please Note: All applications will need to be submitted through the Jobs and Skills Exchange (JSE) website.
Applications will not be accepted via other platforms or email.
For further information, please contact: Acting Inspector Sean Drew at [email protected] or on 1300 385 885
We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email [email protected] or on (03) 8335 6004.
About Us:
Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.
Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.
In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.
We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”
If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click the apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.
Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps
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