Work Type: Ongoing - Full-time
Salary: Salary not specified
Grade: Grade in advertisement
Occupation: Administration
Location: Melbourne - Eastern suburbs
Reference: VG/1949970
CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.
Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.
We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.
To learn more about who we are and the work we do, visit our About Us page.
About the Role
The Program Support Officer provides essential administrative and coordination support to CFA's Training Design & Development (TD&D) team, helping ensure operational learning and training materials are developed, quality-assured and delivered effectively.
Working closely with Coordinators and Learning Designers, you will coordinate schedules, meetings, resources and logistics, maintain accurate records and systems, and support the preparation of high-quality documents, reports, presentations and correspondence.
You will also provide administrative support for CFA's learning and student management systems, coordinate consultation activities, undertake research and data processing, and build effective relationships with internal and external stakeholders.
This is a varied role suited to someone who is highly organised, detail-focused and confident managing competing priorities while providing responsive and professional support.
About you
Why choose CFA
Your Application
Click the ‘Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter (no more than 2 pages) and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role.
Pre-employment Checks
Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.
Applications clos e: 11:59pm 14th October 2026
What to expect from our recruitment process
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]