Work Type: Fixed-term - Full-time
Salary: $97,955 - $111,142
Grade: VPS 4
Occupation: Projects
Location: Melbourne - Southern suburbs
Reference: 7897
*This is a Fixed Term Position until 31 December 2025*
The Program Support Officer, Metro is responsible for the providing delivery support for projects and improvement initiatives to External Works team. The Program Support Officer is accountable for providing project support ensuring deliverables, outcomes and plans are coordinated effectively, working in consultation with the delivery team and collaboratively with internal and external stakeholders. This position reports to the Team Leader, Works, and works closely with the Program Development Leads, other Team Leaders, and Business Support Officers
Key Selection Criteria
Knowledge and Skills
To be successful in this role, the ideal candidate will be able to effectively coordinate and oversee project delivery by defining key tasks, guiding team efforts, and monitoring progress to ensure outcomes are met. They will demonstrate strong critical thinking and problem-solving skills, using existing guidelines or analytical reasoning to resolve issues and make informed decisions. Additionally, they will possess sound business and commercial acumen, understanding operational costs and identifying efficient solutions, including when working with external vendors.
To access the Position Description, please click here.
Personal Attributes
On a personal level, the candidate will demonstrate flexibility and adaptability by responding positively to shifting priorities and collaborating effectively across teams and organisations. They will foster a strong sense of purpose within their team, align work with broader organisational goals, and promote a cooperative, supportive environment by engaging with others and sharing information to address challenges.
Mandatory
• Proven experience in project delivery support role in a large organisation, ideally in a government context.
• Experience and proficient in MS Office packages, Confluence, MS Planner, MS Project, Zycus, Oracle, MS Teams, SharePoint and other project delivery related tool.
• Strong stakeholder engagement and influencing skills.
• Proven ability to be flexible and adaptive in a fast-paced delivery environment.
Desirable
• Formal qualification (or working towards) Civil Engineering, Project Management, Business Administration or similar.
Role Specific Requirements
• Driver’s License
• Ability and willingness to travel and work across locations within metropolitan and regional Victoria
Culture Value
We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.
As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.
What we offer
Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.
For further details please refer to Careers at the Department of Transport and Planning.
Pre-employment checks and employment conditions
All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
Non-VPS applicants will be subject to a probation period of six months.
How to apply
Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.
If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.
Applications close at 11.59pm on Tuesday, 29th July 2025.
Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.
For further information about the role, please contact Pasan Weerasekara – Delivery Manager Metro at [email protected] or 0452 278 070.
Important Information:
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