The VCAA is a statutory body responsible to the Victorian Minister for Education, serving both government and non-government schools. We provide high quality curriculum, assessment and reporting for all Victorian students' birth to 18 years.
An exciting opportunity exists to join the Assessment and Reporting Division in the Assessment Operations Unit for an ongoing full-time position. The Program Officer reports to the Project Manager Special Provision.
- Salary: $79,122 - $96,073 (Plus Superannuation of 12%)
- Ongoing role
- Usual hours of work: Full time (flexible work conditions may be available)
- This Unit is based at the VCAA Assessment Centre in Coburg.
Role purpose
As a Program Officer in Special Provision, you will assist with planning, implementing and reviewing a range of processes that enable the delivery of the VCAA's Special Provision program, including Special Examination Arrangements applications, Derived Examination Score applications and General Achievement Test exemptions.
You will work closely with team members and stakeholders to support the efficient, timely, and policy-compliant delivery of these services. Your day-to-day responsibilities will include:
- Providing authoritative, policy-informed advice to schools, students, parents, and other stakeholders
- Responding to enquiries via phone and email in a professional and timely manner
- Undertaking administrative and business tasks to meet program objectives and timelines.
- Contributing to process improvement initiatives to enhance Special Provision program delivery.
About the unit
The Assessment Operations unit is responsible for:
- logistical and administrative processes associated with the conduct and administration of VCE external assessments
- development, implementation and review of the VCE examination timetable and associated assessment schedules
- training and monitoring of sessional staff appointed to mark VCE external assessments
- managing the marking of externally assessed VCE assessments including the GAT
- developing, managing the implementation and review of the VCAA Special Provision policy and procedures.
About the division
The Assessment and Reporting Division is responsible for the delivery and reporting of all VCE external assessments and the National Assessment Program – Literacy and Numeracy (NAPLAN).
- the development, delivery and marking of the General Achievement Test (GAT)
- the training of all casual staff appointed to participate in all Foundation to Year 12 assessment programs
- the marking of all VCE examinations, including written, performance and Languages oral examinations
- managing the quality assurance and statistical moderation programs for VCE school-based assessments
- digital assessment platforms, including the VCAA online scoring system (VOSS)
- collecting, maintaining and processing student enrolment data and assessment results for VCE external assessments.
About you
- You are organised, adaptable, and a proactive problem solver
- You communicate clearly and effectively across diverse stakeholder groups
- You thrive in a team environment and bring a positive, collaborative approach
- You show initiative and are comfortable navigating shifting priorities
- You are driven, enthusiastic and set high standards in your work performance.
- You demonstrate a genuine interest in inclusive education and a willingness to develop your understanding of equitable access for students with disabilities.
Experience and qualifications
Essential:
- Demonstrated experience in general administration, including phone support and managing enquiries
- Strong written communication skills and attention to detail in record-keeping and correspondence
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Desirable:
Experie
nce or familiarity with the following will be highly regarded:
- Raising purchase orders, processing invoices, and applying procurement policies and procedures
- Using IT tools to support administrative tasks, including:
- Mail merges and Excel formulas
- File management systems such as SharePoint or other collaborative platforms
- Basic scripting or automation tools (e.g. VBA, PowerShell)
- A willingness to learn, along with the initiative to explore and adopt new technologies or solutions independently, will be highly regarded.
How to apply
To be considered for this position, your application should include a CV, a cover letter (no longer than 2 pages) and response to each Key Selection Criteria which summarises your skills and experience relevant to this position.
Key Selection Criteria can be found in the Position Description.
Further Information
For more details regarding this position please see attached position description for the capabilities to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
For further information pertaining to the role, please contact Delyth Lloyd – Program Manager, [email protected], 0447 483 889.
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.
Applications close 11:59pm on 30 July 2025.