Work Type: Fixed-term - Full-time
Salary: Salary not specified
Grade: Grade in advertisement
Occupation: Projects
Location: Melbourne - Eastern suburbs
Reference: VG/1918969
CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.
Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.
We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.
To learn more about who we are and the work we do, visit our About Us page.
About the Project:
The Contemporary Volunteer Membership Model (CVMM) is a strategic initiative designed to modernise CFA's volunteer membership framework, aligning it with contemporary workforce expectations and operational needs. It introduces targeted enhancements to improve flexibility, clarity and accessibility.
The program aims to strengthen CFA's volunteer workforce sustainability by improving attraction, retention and overall member experience. It empowers volunteers through clearer role pathways, better support and more flexible participation options, helping position CFA as a great place to volunteer and work while enhancing service delivery across Victoria.
About the Role
The primary role of the Program Manager is to drive the successful delivery of the Contemporary Volunteer Membership Model (CVMM).
Key deliverables include:
About you
We're seeking a highly organised and proactive project professional who thrives in a fast-paced, stakeholder-focused environment. You bring strong planning and coordination skills, with the ability to manage multiple workstreams, balance competing priorities and keep projects on track.
You're a confident communicator who can engage effectively with a diverse range of stakeholders, facilitating consultation and building readiness for change. You have a sharp eye for detail and can produce clear, high-quality project documentation, from briefings to implementation plans.
Comfortable working with complexity, you proactively monitor progress, identify risks and contribute to practical solutions. You understand the importance of governance and bring a structured approach to reporting, tracking and maintaining project standards.
Most importantly, you're adaptable and outcome-focused, with a genuine interest in supporting change and improving the experience of volunteers through well-executed project delivery.
Why choose CFA
Your Application
Click the ‘Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role.
Pre-employment Checks
Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.
Applications close: 11:59pm 3 May 2026.
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]