Work Type: Fixed-term - Full-time
Salary: Salary not specified
Grade: Grade in advertisement
Occupation: Administration
Location: Melbourne - Eastern suburbs
Reference: VG/1892365
The CFA are proud of the work we do, protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experience and backgrounds, recognising the unique value they bring to CFA.
Want to read more about the Country Fire Authority (CFA) click here.
About the Role
The Service Delivery and Reporting team leads projects that improve brigade response and performance across the State, supporting CFA's commitment to the community. They collect information to show CFA's strengths, focusing on system design, tool development, and recognising volunteers. The Performance and Systems Improvement Coordinator ensures accurate data is collected about incident response, highlighting the valuable work of CFA members.
This role involves providing advice and guidance to enhance performance improvement initiatives, including:
About You
Our ideal candidate will be able to demonstrate the following:
Why choose CFA
Your Application
Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who:
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 09/11/2025
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]