Work Type: Ongoing - Full-time
Salary: $142,790 - $191,084
Grade: VPS 6
Occupation: Human resources
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 13419
About Us
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.
You can find out more about our Ministers, leadership and entities here: Department of Government Services.
The People Operations Branch
The People Operations branch supports the Department of Government Services, customer departments and portfolio agencies by delivering responsive, accurate and customer-focused people services across the employee lifecycle. The team provides operational support across recruitment, onboarding, employee movements, payroll, HR systems and workforce reporting, contributing to a seamless employee experience and an efficient, high-performing and engaged workforce.
About the Role
Reporting to the Director, People Operations, the People Central Service Delivery Manager provides leadership of workforce reporting and HR shared services across DGS, DTF and DPC. The role oversees People Central operations, including HR administration and the integrity of people and position data within SAP SuccessFactors (VicGov People).
The position partners with key stakeholders to deliver high-quality reporting and services, drive continuous improvement across systems and processes, and ensure service performance meets agreed standards and customer expectations.
Key Accountabilities
About You
We are seeking applicants who have demonstrated experience from the following criteria:
This role is a ongoing position. This position is only open to applicants with relevant rights to work in Australia.
For more information, please see the Position Description.
How to apply
Apply before the advertised closing date 11:59pm on 22/11/2026. All applications should include:
· a resume; and
· a cover letter which addresses the key selection criteria (within three pages).
Other relevant information
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.