Work Type: Ongoing - Full-time
Salary: $81,496 - $98,955
Grade: VPS 3
Occupation: Accounting, finance and procurement
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 12088
About the Role
Payroll Officer is responsible for ensuring payroll entries in SAP SuccessFactors are entered accurately, in line with the VPS Enterprise Agreement and departmental policies, ensuring supporting evidence has been provided as necessary. The Payroll Officer role also advises on payroll conditions and employee entitlements, saves records in the DGS records management solution and assists the broader payroll team with payroll production activities to ensure pay timelines are met.
Key Accountabilities
Deliver accurate and timely fortnightly payroll processing, including leave, allowances, deductions, superannuation, tax, timesheets and terminations, in accordance with legislation, the VPS Enterprise Agreement and departmental policies.
Maintain the accuracy and integrity of employee information in SAP SuccessFactors and ensure payroll, personnel and work records are complete, accurate, secure and appropriately retained in accordance with legislative and departmental requirements.
Provide accurate, well-researched and timely advice to employees and managers on payroll, employment conditions and benefits, resolving queries effectively through service management systems such as Salesforce.
Support the Payroll Manager, Service Leads and Payroll Advisers to achieve payroll production timelines and quality outcomes, demonstrating effective communication, collaboration, flexibility and problem-solving.
About You
To be successful in this role, you will need to possess the following attributes:
Transactional Processing: exercises a high level of attention to detail when processing employee payroll information changes to ensure employee payments are processed accurately.
Communication: strong communication skills with both internal and external stakeholders; ability to tailor communications according to the audience and/or audience preference.
Flexibility and adaptability: ability to take on a range of tasks and adjust approach and priorities to suit to changing requirements.
Critical Thinking and Problem Solving: resolves issues through understanding and interpretation of existing processes and guidance, applying critical thinking and problem-solving concepts in the right context.
Systems Thinking: understands system workflows and impacts of particular courses of action on other parts of the system, function or team more broadly.
Stakeholder Management: Takes steps to add value for the client or stakeholder; links people with other areas as appropriate; monitors client and stakeholder satisfaction; constructively deals with stakeholder issues.
This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.
For more information, please see the Position Description .
How to apply
Apply before the advertised closing date 11:59pm on 25 August 2026. All applications should include:
· a resume; and
· a cover letter which addresses the key selection criteria (within three pages).
Other relevant information
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.