Work Type: Ongoing - Full-time
Salary: $97,563 - $105,427
Grade: Cog3
Occupation: Prison and corrective services
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/CV1005_OCT25
The Department of Justice and Community Safety is seeking an Operations Support Officer to provide a critical role within System Performance Branch.
About the Business Unit
Corrections Victoria is part of the Corrections and Justice Services group in the Department of Justice and Community Safety (department). Corrections Victoria operates Victoria's adult custodial corrections system. Its vision is for Safer Prisons, Safer People, Safer Communities. Corrections Victoria's mission is to create a safer, smarter system with a skilled and supported workforce, that enables people in our care to make better decisions.
The System Performance Branch in Custodial Operations comprises three teams, which are: Operational Assurance, Compliance and Reviews; Continuous Improvement; and Statewide Operational Support. The branch provides authoritative, strategic, operational and policy advice, and briefing papers on a range of correctional issues to senior correctional management and is responsible for a range of work primarily across prisons. Its responsibilities include state-wide oversight of A Safer Places to Work, a range of central functions, including operational policy development, review and amendment, convening and participating in state-wide managers' meetings, performance monitoring and reporting, incident reporting, responding to family violence information sharing requests, oversight of internal and external reviews and investigations, coordination of Corrections Victoria's responses to coronial matters and litigation, auditing, correspondence, prison outreach and implementation support and general advice to prisons and other departmental staff and internal and external stakeholders.
About the Role
The Operations Support Officer reports to the Manager, Continuous Improvement and is responsible for contributing to, and delivering a range of projects and work products that enhance operations and safety within prisons. In this role, you will work closely with prisons and the broader System Performance Branch to address operational risks and will be required to interpret and work within a complex operating and legislative environment. You will need to establish and maintain strong working relationships that ensures you have a deep understanding of the operational prison environment; have the capacity to work flexibly and think analytically and have demonstrated skills in preparation of written material for a senior audience, in a time-pressured environment.
While the position is based at 121 Exhibition Street Melbourne, flexible work arrangements are available, and you will be required to travel to other locations based on business needs.
Some of your duties will include:
To learn more about this role before applying, please read the attached position description.
About you
To be successful in this role, you will have:
Qualifications/requirements
How to Apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.