Work Type: Ongoing - Full-time
Salary: $124,552 - $134,013
Grade: Band 8
Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/WIC/1934304
Workplace Injury Commission (WIC)
Melbourne
$124,552 per annum (plus super) + excellent mentoring and support
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The impact you'll have:
At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.
As our Operational Insights Analyst, you will play an important role in helping shape the future of our Conciliation and Arbitration services. Working closely with operational leaders and stakeholders, you'll analyse data, identify trends and opportunities, and provide insights that help inform planning, decision making and service delivery.
You will support and oversee development and refinement of operational reporting, dashboards and performance metrics, ensuring data products are accurate, reliable and fit for purpose. You'll also look for opportunities to streamline and automate reporting processes, helping the organisation make better use of data and information.
We're looking for a highly analytical professional who enjoys uncovering trends and can turn complex data into clear and practical insights. Success in this role will come from your ability to build effective relationships, understand business needs and communicate findings in a way that supports action and decision-making at all levels of the organisation. If you are passionate about using data to solve problems and improve outcomes, we'd love to hear from you.
Who we're looking for:
To succeed in this role, you will have:
For further information, please refer to our position description which you can access through our careers site.
Resolution matters. And so do you.
We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:
Here are some of the things we hope you'll love about working with us:
As Operational Insights Analyst, you'll play a vital role in supporting WIC to help injured workers and employers overcome some of the most challenging times of their lives.
Respect is a key value here. We trust and empower you to be your best self, at work and home.
Bring your diverse thinking and help make us even better.
We offer you real professional development opportunities plus a wide range of rewards and benefits to help you thrive.
Visit our careers site – Careers - to find out more and read the stories of our incredible people - Meet Our People page.
Want to help us shape a brighter future? Join us.
Take your career to the next level with the Workplace Injury Commission. To apply, please submit your resume and cover letter via the link by midnight, Wednesday 15th July 2026.
Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires.
WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email [email protected]
In accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation.
Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.