Work Type: Ongoing - Full-time
Salary: $131,154 - $155,000
Grade: Grade not specified
Occupation: Legal
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/VLA/LPCJLH/1955218
About the role
As the leader of the Legal and Advice Specialist Services (LASS) branch, you will lead a major project to modernise the legal advisory function within Legal Help's unique high volume setting, ensuring service offerings, ways of working and policies are fit for purpose and sustainable. This involves partnering with both internal and external stakeholders to scope and develop initiatives and leading through change to help build a thriving team and improve access to justice for vulnerable members of the community.
In this role you will also lead a team of Deputy Managing Lawyers responsible for overseeing the day-to-day operations of the branch, helping build a positive team culture and drive capability and performance. This includes several general advisory and specialist service teams staffed predominately by lawyers and senior lawyers.
This role is based at our Melbourne CBD office on Wurundjeri Country.
About you
As our ideal candidate, you will possess:
Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.
About VLA
We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1500+ staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.
Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.
About Legal Help
Legal Help is a high-volume phone and web based legal assistance service and is the major entry point to the Victorian legal system. It provides an accessible, holistic intake and referral service which quickly identifies help seekers' legal and related issues and connects them to the right service for further assistance. Every year Legal Help receives over 200,000 requests for assistance through its phone and webchat helplines and provides information, legal advice and referrals on a wide variety of issues.
The Legal Advice and Specialist Services (LASS) branch of Legal Help is comprised of approximately 50 people across several general advisory and specialist teams and is staffed predominately by lawyers and senior lawyers. It provides legal information, advice and referral services via a general advisory helpline and several priority and specialist helplines including family violence, family advocacy and support, prisoners, mental health, victims of crime and disaster support.
Employee benefits
How to apply
To be considered for this role, please submit your current resume and a cover letter (no more than two pages long) addressing the following key selection criteria:
If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.
For further information, please review the attached position description or contact Paul Haney, Senior Project Manager on (03) 9269 0647 or [email protected].
No agency applications will be accepted.
Applications close by 11.59pm on Sunday 22 November 2026.
Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.
VLA is committed to putting the safety and well being of children first.