Work Type: Ongoing - Full-time
Salary: $142,790 - $191,084
Grade: VPS 6
Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/DFFH/776724
About the role
Reporting to the Director, Housing Portfolio, this is a key leadership role within the Information Technology Services (ITS) Branch. The Manager leads the Portfolio Management function — a multidisciplinary team spanning portfolio coordination, scheduling and resourcing, finance, stakeholder relationships and portfolio support. The role is accountable for building, directing and continuously improving the frameworks, processes and capability through which the Housing ICT portfolio is planned, governed and assured.
As a large and complex portfolio, the Housing Portfolio supports the department's housing and homelessness functions. It spans the systems and digital services that underpin social housing management, tenancy and property services, and homelessness support — technology relied on daily by frontline staff, community housing partners and some of Victoria's most vulnerable people. The portfolio comprises a substantial pipeline of investment across new initiatives, uplift of ageing systems and ongoing enhancement, delivered through a mix of internal capability, eHealth delivery services and external vendors.
With their team, the Manager operates the portfolio's single front door and intake, manages the pipeline, scheduling and resource capacity planning, serves as secretariat for governance forums, and provides portfolio reporting, financial management and risk oversight. The Manager develops a deep understanding of the business's strategic direction, priorities and emerging challenges, ensuring the portfolio pipeline aligns to and enables strategic outcomes. The role identifies opportunities for innovation, digital enablement and service improvement, working with business stakeholders to translate these opportunities into initiatives that deliver measurable value. The Manager ensures work enters transparently, is prioritised and scheduled on sound evidence, and is governed and reported accurately.
The function also carries the portfolio's delivery assurance responsibility. With delivery currently provided through eHealth, the Manager sets and maintains the portfolio's delivery standards and engagement model, and ensures independent assurance over delivery health, vendor performance and value for money, and handover into support.
The Manager is accountable for the team's performance and development, coaching and empowering staff, fostering a collaborative culture, and ensuring the function is the consistent and trusted point of contact for business areas on portfolio status, process and escalation.
Accountabilities include
What We're Looking For
We seek a strategic thinker and collaborative leader who is passionate about using technology to create social impact. The ideal candidate will bring strong portfolio management expertise, exceptional stakeholder engagement skills, and a commitment to continuous improvement. You will thrive in this role if you are motivated by purpose-driven work, enjoy solving complex challenges through creative thinking, and are dedicated to building and empowering high-performing teams in an environment that values diversity, inclusion, and flexibility.
About the Department
The Department of Families, Fairness and Housing has a dedicated focus on community wellbeing and the social recovery of Victoria. We work to deliver bold and innovative reform for the community, creating equal opportunities for all Victorians to live safe, respected, and valued lives. We lead policies and services dedicated to community wellbeing by empowering communities to build a fairer and safer Victoria.
The Corporate and Delivery Services division delivers a range of core services including information technology services, communications, finance, human resources, and procurement functions. Information Technology Services provides expert strategic advice on ICT investments and, together with our partners, delivers outcomes which enable the department to achieve its strategic vision and reform agenda.
Our Commitment to You
Please open the position description to read more.
Location and Employment Details
This full-time ongoing position is based in Melbourne CBD with flexible and hybrid work options available. The role is classified at VPS-6 level and offers excellent opportunities for career progression within a large, purpose-driven government department.
How to apply
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)