Work Type: Ongoing - Full-time
Salary: $138,631 - $185,518
Grade: VPS 6
Occupation: Education and training
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/DE/VATL/1882945
About the Division
The Academy Services Division provides a range of specialist services to teams across the Academy, and to program participants (potential and current) to ensure high quality professional learning, and an optimal experience for our stakeholders. The Division's four specialist areas include learning design, data evaluation and evidence, communications and marketing, and participant and program support.
About the Role
The purpose of the Participant & Program Support (PPS) team is to ‘know our participants' and support their engagement with the Academy. The PPS team is large and collaborative in nature; and seek to provide seamless service to their stakeholders and are committed to delivering excellence through every interaction they lead.
Participant and Program Officers (PPOs) are brokered into program management teams to support the delivery of an optimal, high quality and consistent professional learning experience. The team also provide support to both participants and project teams based on a variety of processes and procedures to support consistency and efficiency.
As manager of the Participant and Program Support team (PPS) you will be responsible for leading a high-quality and inclusive experience for participants, by:
Capabilities
Successful applicants for this role will be able to demonstrate capabilities and experience in the following areas.
Desirable Qualifications and Experience
Essential:
Desirable:
Further Information
Please respond by submitting a cover letter, supported by a maximum 2-page response to the key selection criteria and a recent CV/Resume.
For more details regarding this position please see attached position description.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
For further information pertaining to the role, please contact Gerard O'Shaughnessy, Director of Academy Services Division: [email protected]
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.
Applications close 11:59pm on Tuesday 16th September 2025.