Work Type: Ongoing - Full-time
Salary: $138,631 - $185,518
Grade: VPS 6
Occupation: Projects
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/DE/ECE/1868608
The Manager, Enquiries and Stakeholder Support leads a diverse and front facing service support team to support a range of stakeholders from across the state. The incumbent manages a range of platforms supporting information exchange and advice to stakeholders and fostering a culture of exceptional customer assistance, providing timely support and offering high-quality service solutions to support better outcomes for children and families.
The Manager, Enquiries and Stakeholder Support leads the Information Sharing and MARAM enquiry line and learning management system, has exceptional communication and presentation skills to support services implementing the Victorian Government's Child Information Sharing Reforms. To be successful in this role you will have strong stakeholder management skills, communications skills and project management experience.
Key areas of focus include a number of the following:
The position will also work collaboratively across teams in the Stakeholders, Implementation and Training Branch and with teams in other Branches in the Victorian Child Information Sharing Division and the broader Department to ensure work is aligned and to create a positive and productive work culture.
Please note that the successful applicant is required to apply for a Working with Children Check (Employee) prior to commencement and is required to meet the cost of this check.
For further information pertaining to the role, please contact Stuart Cardell, A/Director, Victorian Child Information Sharing Division via 0436 851 497 or [email protected].
For more details regarding this position please see attached position descriptions.
The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
Applications close 11:59pm on 07-JUL-2025.