Work Type: Ongoing - Full-time
Salary: $113,022 - $136,747
Grade: VPS 5
Occupation: Community services
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/C00994NS
About us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
About the role
We're looking for a passionate and experienced leader to take charge of our Court Referral and Outreach Program (CROP) team. This is your opportunity to shape therapeutic justice in Victoria, guiding a dedicated team and influencing outcomes for some of the most vulnerable individuals in our community.
As the CROP Manager, you'll be at the forefront of delivering high-quality assessment and case management services across courts and prisons. You'll lead a multidisciplinary team, drive best practice, and provide expert advice that helps shape judicial decisions. Your work will directly support individuals with complex needs, helping them access the right services at the right time.
With a strong foundation in therapeutic services and proven leadership experience, the CROP Manager plays a pivotal role in guiding a high-performing team across Victoria's courts and prisons. This role demands deep expertise in assessment and case management practices, including the administration of risk and needs assessment tools. The CROP Manager provides authoritative advice to the team, courts, and judiciary, ensuring that every recommendation is grounded in best practice and tailored to individual needs. Beyond technical leadership, the role also involves coordinating support services and building meaningful relationships with key stakeholders to drive impactful outcomes across the justice system.
Our benefits
• We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program
• Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other
• Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available
• Ongoing professional development within a collaborative and supportive work environment
About you
• Extensive experience in assessment and case management, especially with clients facing multiple and complex challenges.
• A strong understanding of solution-focused courts and therapeutic program delivery—experience within a prison context is highly valued.
• Proven ability to build and maintain effective relationships with a wide range of stakeholders, from judicial officers to community organisations.
• Solid knowledge of evidence-informed practic e models for working with individuals experiencing mental illness, intellectual disability, or acquired brain injury.
• Experience in triage and waitlist management, with a focus on ensuring timely and appropriate support.
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
• Resume
• A short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, we conduct pre-employment checks, including but not limited to, reference checks, police checks and misconduct screening. These checks are handled confidentially and with care and are a standard part of our hiring process to ensure the right fit for both our candidates and the organisation.