Work Type: Ongoing - Full-time
Salary: $142,790 - $191,084
Grade: VPS 6
Occupation: Administration
Location: Loddon Mallee
Reference: VG/VG/DE/SRS/1925329
About the Group
Schools and Regional Services (SRS) offers central, regional, and local expertise to enhance learning and development outcomes, supported by a diverse and geographically dispersed workforce. It comprises 17 areas within 4 regions, backed by 5 central office divisions, all collaborating to deliver improved outcomes for early childhood services, schools, communities, and learners, in line with Education State commitments. SRS regions serve as a bridge between the central office, schools, and service providers, ensuring smooth transitions for learners and achieving the department's ambitious targets. Each region includes divisions specialising in school performance, student wellbeing and early childhood support, working with area-based teams to tailor local interventions and practices. The 17 areas provide crucial insights into local trends and issues, facilitating effective policy and program development and driving child and learner outcomes across all services and programs.
This role is located in the Strategic Projects and Engagement Branch, Regional Directorate, North-Western Victoria Region, SRS. The Community Liaison and Engagement Unit is responsible for delivering high quality engagement with schools and their community to respond and manage enquiries, complaints and provide advice on departmental policies and initiatives.
About the Role
Please note that this role can be based out of Coburg, Swan Hill, Greensborough, Bendigo or Mildura.
The Manager, Community Liaison and Engagement will lead the Community Liaison and Engagement Officers who are the primary officers leading engagement and communication with the general public and school community members in relation to queries and complaints, as well as advice to senior executives and ministers. The role will provide strategic direction, drive continuous change and system improvements and manage complex cases and risks in relation to external communications, while also strengthening stakeholder engagement across the region and central divisions.
The Manager is responsible for ensuring that the team engage and resolve matters in consultation with key staff across the department, in addition to drafting correspondences and briefings in accordance with the department's policies and processes. The Manager will be responsible for proactively liaising between members of the Regional The Manager, Community Liaison and Engagement will lead the Community Liaison and Engagement Officers who are the primary officers leading engagement and communication with the general public and school community members in relation to queries and complaints, as well as advice to senior executives and ministers. The role will provide strategic direction, drive continuous change and system improvements and manage complex cases and risks in relation to external communications, while also strengthening stakeholder engagement across the region and central divisions.
Further Information
For more details regarding this position please see attached position description for the capabilities to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at www. education.vic.gov.au.
For further information pertaining to the role, please contact Lynda Stewart Manager, Strategic Projects and Engagement via [email protected].
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g. large print) due to any viewing difficulties or other accessibility requirements.
Applications close 11:59pm on 31 May 2026.