Work Type: Ongoing - Full-time
Salary: $102,731 - $102,732
Grade: Grade not specified
Occupation: Occupation not specified
Location: Melbourne - Eastern suburbs
Reference: 2941
About Triple Zero Victoria
Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.
This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.
About the Role
The Learning Experience Designer sits in the Learning and Development team within People and Culture, reporting to the Manager, Learning & Development.
You will partner with subject matter experts across the business to turn complex operational and organisational content into learning that is clear, accurate and engaging. Your audience includes a 24/7 rostered workforce, so learning must be well designed, easy to use and right the first time.
Day to day responsibilities include:
About You
Essential
Desirable
What We Can Offer You
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:
Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.
How to Apply
Click "Apply" to go to the Triple Zero Victoria Careers Portal. Please submit a current resume and a cover letter that links your experience to the role. Work samples may be requested at interview.
All applications must be submitted through the Careers Portal, as a mandatory application form is required. Please do not send applications by email. For a confidential discussion, email [email protected].
Recruitment agency applications will not be accepted.
Applications close 11.59pm, Sunday 1 November, 2026.
Other Relevant Information
Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.
Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.
If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via [email protected].