Work Type: Ongoing - Full-time
Salary: $81,496 - $98,955
Grade: VPS 3
Occupation: Other
Location: Melbourne - Eastern suburbs
Reference: 10827
About Us
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.
You can find out more about our Ministers, leadership and entities here: Department of Government Services.
About the Branch/Group
Consumer Affairs Victoria (CAV) is a business unit of DGS and is Victoria’s consumer affairs regulator. CAVs purpose is to help Victorians be responsible and informed businesses and consumers. To do this CAV provides advise and education to consumers, residential renters, businesses and residential rental providers on their rights, responsibilities, and changes to the law. Also, CAV registers and licenses businesses and occupations, conciliates disputes between consumers and traders, and renters and rental providers and enforces compliance with consumer laws.
About the Role
Inspectors conduct a range of compliance monitoring activities and inspections as authorised under the Australian Consumer Law and Fair Trading Act, and other legislation administered by CAV. Also, Inspectors carry out residential tenancy investigations including rental assessments and non urgent repairs as delegated under the Residential Tenancies Act. Further, Inspectors perform front line dispute resolution, provide business and community education and lead or coordinate CAV campaign initiatives.
Key Accountabilities
About You
We are seeking applicants who have demonstrated experience from the following criteria:
Mandatory requirements
This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.
For more information, please see the Position Description
How to apply
Apply before the advertised closing date 11:59pm on Tuesday, 6 October 2026. All applications should include:
Other relevant information
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.