Work Type: Fixed-term - Part-time
Salary: $100,894 - $114,476
Grade: VPS 4
Occupation: Health and allied health
Location: Various
Reference: VG/IMAE1924073
ROLE SUMMARY:
The Injury Management Advisor provides specialist person-centred support to VICSES volunteers and staff recovering from work-related or non-work-related injury or illness. The role plays a key part in ensuring timely, coordinated and person-centred injury management services across the organisation and is responsible for the developing, implementing and administering return to work plans for staff and volunteers, supporting early intervention injury management and managing workers compensation claims. The role provides expert advice and guidance to ensure all injury management and claims processes comply with current legislative requirements and VICSES policies and procedures.
A flexible, solution focused and empathetic approach is essential, along with the ability to maintain accurate records, standardise claims processes, and ensure effective monitoring and reporting of claims related activity.
The role requires strong organisational and prioritisation skills to meet competing demands, work within defined time and resource constraints, and continually improve the effectiveness and efficiency of VICSES injury management practices. Travel between Units and offices may be required occasionally.
WHO WE ARE:
Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed and prepared communities. We support them to understand their risk and the relevance of taking action before, during and after emergency events.
As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria and the Department of Energy, Environment and Climate Action (DEECA) during major bushfire and emergency incidents.
TO APPLY:
Please view the Position Description and submit an application via careers.vic.gov.au
Applications should include a cover letter detailing your relevant skills and experience, along with a current resume.
For further information about the role, please contact Helen Hetherington at [email protected]
Applications close 11:59pm, Monday 25 May 2026.
VICSES is an equal opportunity employer committed to safeguarding children and vulnerable people, upholding the highest standards of integrity and community trust, and leading gender equality in the emergency management sector. All applicants are required to complete the relevant screening processes prior to appointment. VICSES also supports flexible working arrangements, subject to operational and business requirements. For more information on our values, benefits, and recruitment process, please visit ses.vic.gov.au/join-us/careers