Work Type: Ongoing - Full-time
Salary: Salary not specified
Grade: Grade in advertisement
Occupation: Administration
Location: Melbourne - Eastern suburbs
Reference: VG/1878778
Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?
We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.
About the Role
Reporting to the Team Leader, Community Engagement Strategic Programs, this full time, ongoing vacancy provides high-level administrative coordination and project support to CFA's Community Engagement team. You'll be part of a well-established and supportive group with a strong culture of collaboration and achieving real outcomes for our communities.
No two days will be the same, as the Engagement Support Officer, you will manage multiple inboxes, triage and direct requests across regions, support various projects, programs and reporting requirements and coordinate meetings and events throughout the year.
Responsibilities will include:
About You
You're a proactive, organised and community-minded professional who thrives in a busy environment where priorities can shift and variety is part of the day. You'll bring a proven background in administration, strong attention to detail and the confidence to manage competing demands.
You will also bring:
If you're looking for a role that offers variety, the chance to develop your skills and meaningful connection to the work you do, this is an excellent opportunity to join CFA's Community Engagement team.
Why choose CFA
Your Application
Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
When applying for a position with CFA, please submit a cover l etter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who:
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 26 August 2025
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]