Work Type: Ongoing - Full-time
Salary: Salary not specified
Grade: Education Support - Level 1, Range 3
Occupation: IT and telecommunications
Location: Melbourne - Western suburbs
Reference: 1488613
SC1 Demonstrated capacity to manage, document and deliver a broad range of ICT support functions within a school environment, including the ability to diagnose and resolve complex issues, implement improvements, and ensure systems are reliable, secure and future-focused.
SC2 High-level communication and interpersonal skills, with the ability to provide clear, practical and timely ICT advice to the principal, leadership team, staff and the broader school community, and to build effective working relationships with colleagues, students and external service providers.
SC3 Demonstrated proficiency and adaptability in the use of a wide range of office systems, software, digital learning platforms and ICT equipment, with the proven ability to provide training, guidance and specialist technical support to others.
SC4 Demonstrated capacity to work collaboratively as part of a multidisciplinary team, supporting principals, teachers, education support staff and students, while contributing specialist ICT knowledge to enhance teaching, learning and administration.
SC5 Demonstrated ability to work independently, exercise sound judgement and initiative, and take responsibility for the planning, delivery and continuous improvement of ICT solutions, including maintenance, upgrades and the implementation of new systems.
SC6 Demonstrated commitment to ongoing professional learning, reflective practice, and alignment with Ngurraga School¿s values of respect, growth and teamwork, with a focus on leveraging ICT to improve student access, engagement and outcomes.
[Attendance requirement for this position]
Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.
Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management.
The provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility. Staff management issues will be resolved with minimal reference to senior management, although guidance will be required in more complex cases. Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations.
This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered. Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management.
An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee¿s position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.
Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.
The Department of Education is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces. It is our policy to provide reasonable adjustments for persons with a disability (see Workplace adjustment guidelines).
Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islanders from the Koorie Outcomes Division (KOD) via [email protected]
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:
https://www2.education.vic.gov.au/pal/child-safe-standards/policy
The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:
https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview
Ngurraga School will open in Term 1, 2026 as a purpose-built, inclusive learning environment dedicated to supporting students with mild to profound intellectual disabilities. Our vision is to create an innovative, inclusive and nurturing environment where every student is empowered to reach their full potential. This commitment is reflected in our school motto: Learning with purpose, growing through connection.
Our core values are respect, growth and teamwork, and these values shape everything we do. They underpin our mission to equip every student with the tools, support and opportunities to thrive academically, socially and emotionally. We are building a collaborative and innovative learning culture grounded in inclusive pedagogy, strong professional learning communities, and a commitment to knowing and celebrating every learner.
We are seeking passionate, dedicated Education Support staff to join our founding team. This is a rare and exciting opportunity to contribute to the development of a new specialist school from day one.
This is a unique opportunity to help shape a school community where every student is truly known, valued and supported to thrive.
Join us on this exciting journey to create a connected, inclusive and aspirational learning environment.