Work Type: Ongoing - Full-time
Salary: $60,211 - $77,727
Grade: Band A (BTW)
Occupation: Customer service
Location: Grampians - Horsham
Reference: VG/3305A
GWMWater is an innovative and progressive employer that is committed to contributing to the sustainable growth of communities within the Grampians, Wimmera and Mallee regions.
We provide a great work environment based on respect, professionalism and accountability to attract and retain the best people to GWMWater and the region.
We do this by:
We offer exceptional working conditions including an active social club, attractive parental leave and other contemporary and flexible working arrangements to assist staff achieve an effective work life balance.
The role is located in Horsham, the capital of the beautiful Wimmera region, and is only three hours from Melbourne or the magnificent Victorian South West Coast. The region boasts access to many national parks including the Grampians and Mt Arapiles. Horsham offers a warm and welcoming community for those wanting to experience a safe and healthy rural lifestyle. This progressive city boasts first class health, educational, cultural, sporting and social facilities.
To read more about GWMWater and why we are a great place to work, please click here.
Currently applications are being sought for:
Customer Service Officer
Join our vibrant team as a Customer Service Officer!
If you're friendly, professional and have a ‘can do' approach to create great customer experiences, we'd love to hear from you.
You'll be the first point of contact for customers, on the phone and at our McLachlan Street office, while supporting the team with key administration tasks including ownership changes, information statements, payments and interruption notices.
As a values driven organisation, we support out people with development opportunities and a positive, inclusive workplace. This role is full-time preferred, but part time or job share will be considered for the right candidate.
Apply now and help us deliver exceptional service across our region.
Further information about this exciting opportunity is available by contacting Maddison Cullinan, Head of Customer Support on 1300 659 961.
Applications for this vacancy close on Wednesday 11 February 2026.
To view the Position Description and /or to apply click on the ‘Apply Now' button.
GWMWater is an EEO employer and is committed to continuously improving our quality, safety and environmental systems.
Please note applicants may be required to undertake a National Police Check.
If you would like to receive information in relation to this vacancy in an accessible format such as large print, please contact our People, Culture and Legal division on 1300 659 961.