Work Type: Fixed-term - Full-time
Salary: $79,251 - $85,232
Grade: Band 4
Occupation: Customer service
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/WIC/1883462
Workplace Injury Commission (WIC)
Melbourne
$81,629 per annum (plus super) + incredible career opportunities + excellent mentoring and support
The impact you'll have:
At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.
As we continue through an exciting period of growth, we need you to join us as a Client Services Officer. In this role you will often be the first point of contact for people engaging with the Workplace Injury Commission.
Together with other Client Services Officers you will help deliver and maintain a consistent and high-quality administration and support service. You will bring your unique perspectives and expertise to help turn our proud legacy into a bright future.
With integrity, diligence and a collaborative mindset, you will:
Who we're looking for:
To succeed in this role, you will have:
For further information, please refer to our position description which you can access through our careers site.
Resolution matters. And so do you.
We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:
Here are some of the things we hope you'll love about working with us:
You'll play a vital role in helping injured workers and employers overcome some of the most challenging times of their lives.
Respect is a key value here. We trust and empower you to be your best self, at work and home.
Bring your diverse thinking and help make us even better.
We offer you real professional development opportunities, including one PD day a month, plus a wide range of rewards and benefits to help you thrive.
Visit our careers site to find out more and read the stories of our incredible people.
Want to help us shape a brighter future? Join us.
Take your career to the next level with the Workplace Injury Commission. . To apply, please submit your resume and cover letter via the link by midnight, Thursday 18th September 2025 outlining:
Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires.
WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email [email protected]
In accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation.
Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.