Work Type: Ongoing - Full-time
Salary: $91,971 - $98,955
Grade: VPS 3.2
Occupation: Community services
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/MC2052NSK
About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
The Magistrates' Court of Victoria (MCV) is committed to delivering the highest standard of justice and maintaining public confidence in a fair and responsive justice system.
Court Services leads the delivery of solution‑focused and therapeutic justice responses that address the underlying causes of offending and reduce repeat court involvement.
Specialist programs include the Court Integrated Services Program (CISP), Navigation and Triage (NAT), Assessment and Referral Court (ARC), CISP Remand Outreach Program (CROP), Koori Court and Family Violence services. These programs support people involved in the court system who experience social or cultural disadvantage, including substance misuse, disability, mental illness, family violence and cognitive impairment.
Court Services uses a client‑centred, problem‑solving approach to support rehabilitation and positive behavioural change, working collaboratively with government partners, Victoria Police, community agencies and the Victorian community to enhance court user experience and community safety outcomes.
About the Role
This role provides client‑centred, problem‑solving case management support to people on bail with complex needs participating in the Court Integrated Services Program (CISP). Based at the Melbourne Magistrates' Court, you will support clients to engage with rehabilitation, reduce risk, and achieve positive behavioural change. The CISP Case Manager provides holistic, strengths‑based case management to support clients with complex needs. The role involves engaging clients through assessment and treatment planning, developing person‑centred support plans, and using evidence‑based approaches to promote hope, motivation and positive change. Case management includes risk assessment, referrals, report writing, and appearing in court to speak to clients' needs and progress, while working respectfully with people from diverse backgrounds.
You will work directly with clients to assess needs, manage risk, and develop individualised support plans using a strengths‑based, evidence‑informed approach. The role requires confident engagement in a court environment, strong collaboration with internal and external stakeholders, and clear communication about client progress.
The following roles are available:
About You
How to apply
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Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.