Work Type: Ongoing - Full-time
Salary: $97,955 - $111,142
Grade: VPS 4
Occupation: Community services
Location: Melbourne - Western suburbs
Reference: VG/C00987NS
About us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
About the role
We're seeking a skilled and compassionate Advanced Case Manager to join our Court Support Services team, working within the CISP program. This role is ideal for someone with strong experience in mental health and disability support, who is passionate about client-centred care and systemic improvement.
As an Advanced Case Manager, you will provide strengths-based, solution-focused case management to clients on bail with complex psycho-social needs. You'll play a key role in supporting rehabilitation, reducing recidivism, and improving outcomes for individuals navigating the justice system.
Key Responsibilities:
• Deliver advanced case management to clients with complex mental health and disability support needs.
• Conduct assessments and develop person-centred support plans.
• Identify risks and implement harm minimisation strategies.
• Prepare and present court reports and provide expert advice in court settings.
• Mentor and coach other case managers to enhance service delivery.
• Liaise with judiciary, legal professionals, and court staff regarding client management.
• Build collaborative relationships with external service providers.
• Promote access to services by navigating local referral pathways.
• Contribute to practice improvements and professional development.
About you
You will bring:
• Extensive experience in case management for clients with complex mental health and/or disability needs.
• Experience mentoring or coaching staff in health or social welfare settings.
• Strong knowledge of mental health/disability service systems and stakeholder engagement.
• Familiarity with evidence-informed practice models and frameworks.
• Excellent written communication and case formulation skills.
• A commitment to inclusive, culturally responsive service delivery.
How to apply
Click the ‘Apply Now' button, ensuring you include the following:
• Resume
• A 250-word statement about how your qualifications, skills and experience are suited to the requirements of the role that you are applying for.
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participati on of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, we conduct pre-employment checks, including but not limited to, reference checks, police checks and misconduct screening. These checks are handled confidentially and with care and are a standard part of our hiring process to ensure the right fit for both our candidates and the organisation.