Work Type: Fixed-term - Full-time
Salary: $97,955 - $111,142
Grade: VPS 4
Occupation: Administration
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/BSCIP1891113
ROLE SUMMARY:
The Business Support Coordinator position involves leading the I&P Business Support Group to ensure consistent service delivery across the I&P team, meeting SLAs and KPIs, and maintaining good governance through periodic audits.
The role supports the Manager I&P in administrative tasks, policy development, and process management, while also providing secretariat services and financial governance support. Collaboration with stakeholders, including finance and facilities managers, is key to addressing issues and ensuring budget management. The role demands effective communication, compliance with VICSES policies, and active participation in maintaining a psychologically safe workplace. Some travel and out-of-hours work may be required.
WHO WE ARE:
Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed and prepared communities. We support them to understand their risk and the relevance of taking action before, during and after emergency events.
As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria and the Department of Energy, Environment and Climate Action (DEECA) during major bushfire and emergency incidents.
TO APPLY:
Please view the Position Description and submit an application via careers.vic
Applications should include a cover letter detailing your relevant skills and experience, along with a current resume.
For further information about the role, please contact Cristina Stadler Hughes on [email protected]
Applications close 11:59pm Thursday, 30 October 2025.
VICSES is an equal opportunity employer. We are committed to being a child safe organisation and are taking a leadership role in gender equality in the emergency management sector. For more information on our values and the benefits of working with us, please click here - ses.vic.gov.au/join-us/careers