Work Type: Fixed-term - Part-time
Salary: Salary not specified
Grade: Grade not specified
Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 4791
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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About the Virtual Services portfolio
The portfolio of Virtual Hospital Services sits within the Access, Critical Care, Imaging and Ambulatory services division (ACIA). Austin Health has several clinical units and departments delivering virtual patient care with projected expansion throughout Austin and our local health networks. In October 2025, The Victorian State Government launched the Virtual Hospital (VH) in collaboration with Royal Melbourne Hospital (RMH) to deliver improved access to care & advice to regional and rural services to safely allow consumers to access care either closer to their home, or within their home.
The Virtual Hospital will allow strong consumer engagement and collaboration through providing care or advice which is sought from regional and rural health services, reducing the inconvenience seen in travelling to larger hospitals to receive specialist advice, and thereby reducing Ambulance transfer demand and delays accessing timely care. The Virtual Hospital program will continue to build pathways via (a) Virtual ward bed substitution pathways (b) ambulance distribution and coordination to reduce demand (c) specialist virtual ward rounds and (d) specialist advice or care requirements.
About the role
The Business Analyst Virtual Services provides effective management and coordination of business reporting and systems processes within the Virtual Hospital service, including pilot phase and subsequent expansion across regional and rural Victoria to improve timely access to care.
Reporting to the Divisional Manager, Virtual Hospital Services, this role is responsible for:
About you
As the Business Analyst Virtual Services, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.
To be successful in this role you’ll bring with you:
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Cam McIntyre, Divisional Manager Virtual Services at [email protected]
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Wednesday 11 March 2026