Work Type: Various
Salary: $97,955 - $111,142
Grade: VPS 4
Occupation: Governance and risk management
Location: Grampians - Ballarat
Reference: VG/SRO/111034/03072025
What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive. We are an equal opportunity employer that is committed to providing an inclusive, accessible, and safe working environment. Find out more about working at the SRO at www.sro.vic.gov.au/careers, or via our LinkedIn page.
The opportunity
Branch Technical Officers (BTOs) are responsible for undertaking a variety of tasks to support the administration of various tax revenue line/s, maintain databases and support the delivery of effective and efficient customer services. BTOs are also responsible for independently investigating complex or technical customer files, provides specialist advice, and assisting in the development and implementation of operational service delivery plans to meet service and performance goals.
Reporting to a Team Leader, you will be responsible for:
Who we are looking for
To be successful in this role, you will have:
How to apply
Submit an application via the ‘Apply now' button by 11:59pm Thursday 17 July 2025. You will need to upload a cover letter (no longer than 2 pa
ges) that specifically addresses key selection criteria 2, 3, and 7 as outlined in the position description. This means your cover letter should clearly demonstrate how your skills, experience, and achievements align with each of these criteria, using specific examples where possible. You will also need to upload a current resume.
More information
You can find out more about this role via the position description. You can also contact Yulianna Hocking, Branch Manager, Business Revenue Branch on 0434 956 471.
If you require any adjustments to assist you throughout the recruitment process, or you need a copy of this advertisement in an accessible format, email [email protected].
Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history. These roles may be subject to a probation review.