Work Type: Fixed-term - Full-time
Salary: $97,955 - $111,142
Grade: VPS 4
Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/JS0231DR1
About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
CSV Digital
CSV Digital provides IT support to all jurisdictions, ensuring reliable and consistent delivery of applications, digital services, and infrastructure. This includes management of core systems, cloud and on-premises environments, and user support to enable seamless day-to-day operations. In addition, CSV Digital offers overarching architectural guidance and security governance across the IT landscape. This ensures that technology solutions are aligned with strategic objectives, follow best-practice standards, and maintain robust security and compliance across all services.
About the role
Offered on a fixed-term full-time 3-month basis, CSV are seeking an experienced Technology Support Technician to join Court Services Victoria's Information Technology Services team.
In this role, you will provide hands‑on support for audio visual and video‑conferencing technologies used across Victoria's courts, including in‑court presentation systems, video conferencing, and recording solutions. You will deliver both service desk and onsite support, troubleshoot complex issues, contribute to continuous improvement initiatives, and support the delivery of AVC technology projects.
Key accountabilities include:
About you
The ideal candidate will have strong experience supporting integrated audio‑visual and IT systems, excellent problem‑solving skills, and a customer‑focused approach. You will be comfortable working with diverse stakeholders, including judiciary, court staff, and external vendors.
Key requirements include:
This is an excellent opportunity to contribute to critical technology services that support the delivery of justice across Victoria.
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.