Work Type: Ongoing - Full-time
Salary: $74,000 - $83,000
Grade: Grade not specified
Occupation: Health and allied health
Location: Location not specified
Reference: 6461
At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.
YOUR ROLE IN OUR FUTURE
Manager – Patient Support (Access) Services
Full-time | Melbourne | HS3 classification | Peter MacCallum Cancer Centre
Are you a people-focused leader with a passion for healthcare operations and excellence in service delivery?
We are seeking a motivated and experienced Manager – Patient Support (Access) Services to lead our dynamic administrative teams across Admissions, Switchboard, Main Reception, Patient Transport, and Accommodation at Peter MacCallum Cancer Centre.
Reporting to the Director, Patient Access and Flow, you will be responsible for:
• Leading a team of administrative professionals to deliver high-quality, patient-centred support services.
• Driving performance through effective workforce planning, staff development, and ongoing process improvements.
• Ensuring compliance with patient transport regulations and supporting operational and financial efficiency.
• Strengthening stakeholder relationships across clinical teams and support service areas to promote seamless patient care.
This role is perfect for someone who thrives in a fast-paced hospital environment, brings excellent interpersonal and technical skills, and is ready to champion service innovation.
Join one of the world’s leading cancer research, education and treatment centres and help shape the future of patient support services.
Apply now to make a lasting impact in cancer care.
Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.
For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us using the information below for a confidential discussion.
Hiring Manager: Demi Diaz - Director, Patient Access and Flow
Email: [email protected]
Phone Number: 03 855 95100
Applications Close: 11:59PM, Tuesday 18 November 2025
______________________________________________________________________________________________________
For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.
Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.
WHY WORK FOR PETER MAC
• Peter Mac offer a range of benefits which support our people both personally and professionally.
• Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
• We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.