The State Government of Victoria is committed to ensuring that people with disability can access this site and its information.

Every effort has been made to ensure that this website meets the Web Content Accessibility Guidelines 2.0 to AA level, according to the World Wide Web Consortium (W3C). We continue to review and improve the accessibility of the site.

Document formats

While we attempt to provide all content as web pages (HTML), sometimes information may be provided as Portable Document Format (PDF) or Word.


Adobe PDF is a universal file format that retains all the elements of a printed document as an electronic image that can be viewed, navigated, forwarded to others, or printed exactly as it appears on screen.

The Adobe Acrobat Reader software is required to view these document and is available for free from the Adobe website.


Document links indicated by the Microsoft Word icon will open the document using the word processing package you have loaded on your computer.

If you're having difficulties

If you encounter any difficulties accessing information on this website, or require information in an alternate document format, please use the Contact us form.